From Finding to Fix

Manufacturer analytics, CRM, and lead tracking that follows the enquiry.

Connect campaigns, website actions, RFQ submissions, qualification, and CRM handoffs so reporting reflects pipeline instead of pageviews alone.

The Factory Investigator matching website actions and form submissions to qualified leads and CRM records
Follow the lead from first visit through qualification and CRM handoff.

Friction Found

Traffic reports cannot explain which enquiries sales should care about.

The useful measurement system is the one your team can maintain, interpret, and connect to real outcomes.

01
Event plan
02
Lead handoff
03
Reporting

Scope of Work

What the engagement includes

The system is designed around the decisions the commercial team needs to make and the tools already in use.

  • Analytics, attribution, form-delivery, CRM, and reporting investigation
  • Measurement plan for meaningful website and enquiry events
  • Analytics, tag management, form, and CRM implementation as agreed
  • Consent, privacy, naming, testing, and documentation checks
  • Operational dashboard and handoff documentation

Method

How the investigation becomes implementation

Inspect

Trace what is currently collected, where data is lost, and which reports are trusted.

Build

Implement the agreed events, tags, form fields, handoffs, and reporting structure.

Verify

Test consent states, submissions, attribution, CRM records, and dashboard accuracy.

Commercial basis

How scope is set

Scope depends on the current analytics stack, CRM, consent requirements, and integration complexity.

EngagementBest forHow it is scoped
Measurement investigationA documented plan for the highest-priority data and handoff gaps.Scoped after investigation
Core implementationA defined analytics, consent, form, CRM, and reporting setup.Written proposal
Ongoing governanceMonitoring, QA, documentation, and reporting improvements.Monthly scope

Third-party software fees, if any, are identified before approval and are never purchased without client authorization.

Start with the evidence.

Find where the current measurement and lead handoff lose useful context.

Request an Investigation